Can I order from you as a private individual?
Can I order from you as a private individual?
Yes, we support private and commercial customers.
How can I pay?
How can I pay?
You pay in a secured environment via your own bank (https). You will be redirected via Ideal, PayPal, Bancontact, Sofort or Credit Card to your own bank where you can make the payment.
I don't have internet banking. Can I still place an order?
I don't have internet banking. Can I still place an order?
Yes, you can. You can send us an email or call us with your order. We will send you an invoice by email or by post. As soon as we receive your payment, we will ship you the product.
Do I need to create an account to place an order?
Do I need to create an account to place an order?
No, it’s fine. You can also place an order without creating an account.
How do I know if high-clean.com is reliable?
How do I know if high-clean.com is reliable?
high-clean.com has an SSL certificate, an SSL connection is an encrypted connection between the server and visitor. We are also fully committed to our product and our company, but we also meet the requirements of Stichting WebwinkelKeur. They keep us on our toes by regularly checking our website and our service, so that we can serve you as a customer as best we can! You can recognise this product certification mark via the pink logo on our website.
I found the same kind of telescopic pole elsewhere. Is this the same quality as the telescopic poles from high-clean.com?
I found the same kind of telescopic pole elsewhere. Is this the same quality as the telescopic poles from high-clean.com?
No. Unfortunately, we have noticed that our product has recently been copied by others, they look the same, but are made of plastic, among other things. Our poles have the thickest aluminium and are of higher quality than other brands. Furthermore, our poles have a thicker end tube and the minimum number of connections, so that it remains more sturdy over extended distances.