Validity of these terms and conditions. 1-1 these terms and conditions apply to all agreements entered into by High-clean.com, based in Zeewolde. 1-2 of the Special conditions of High-clean.com different terms are only binding if they have been agreed in writing.
General conditions of contract partners and/or third parties. 2-1 High-clean.com only accepts the applicability of General conditions of contract partners and/or third parties if these be agreed expressly and in writing. 2-2 applicability of the general terms and conditions, however, the applicability of the general terms and conditions shall be without prejudice, unless this clean.com of High-conflict with those general conditions of contract partners and/or third parties. 2-3 General conditions are accepted only by High-clean.com under above mentioned conditions and find only apply to the appropriate transaction. Subsequent operations will not automatically be handled again through these conditions of purchase.
Offers. 3-1 all offers and/or quotations are without obligation, unless explicitly stated otherwise. The specified prices are for delivery ex works or warehouse of High-clean.com, exclusive of turnover tax and excluding any packaging. 3-2 data in printed works provided by High-clean.com are subject to change without prior notice, they bind High-clean.com not.
Appointments. Understandings or agreements with junior members of the staff of High-clean.com bind him not, as far as they have not been confirmed by High-clean.com. In this context, to consider if subordinate staff are all employees and employees who have no procuratie.
Agreement. 5-1 The agreement of purchase and sale of goods, is first binding for High-clean.com by his confirmation. 5-2 each with High-clean.com agreement contains the decomposing provided him enough credit the client will turn out, this only review in due course. Client will allow High-clean.com if necessary information concerning him. 5-3 data concerning the offered objects as properties, sizes, color etc., as well as data in printed works, drawings, pictures, etc. by High-clean.com provided in the offer, are not binding for him and are given in good faith.
Prices. 6-1 all agreements are being concluded on the basis of the pricing at the time. 6-2 price lists and advertising materials are subject to change and not binding High-clean.com. 6-3 If, after the agreement the prices of wages, social charges, sales tax, etc., even though these increases in the offer already under foreseeable circumstances, these can be charged. If this happens within three months after the conclusion of the agreement, both parties the right to dissolve the agreement. 6-4 If the price fluctuations more than 2% of the agreed transaction, both parties have the right to set-off overall.
Partial delivery. Each partial delivery, which is defined as the supply of goods of a composite order, can be billed; in such a case payment take place in accordance with the provisions of article.
Packaging. If becomes necessary packaging at cost calculated and not be taken back. The necessity of the use of packaging is at the discretion of High-clean.com.
Deposit. High-clean.com is entitled when entering into the agreement a deposit of at least 25%. If, due to an attributable failure to perform located on the side of High-clean.com the agreement is dissolved, the client has the right to a refund of the deposit, in addition to damages, as further regulated in these terms and conditions, of which at least the legal interest on the amount paid by him forward is part of.
Delivery times. 10-1 the agreed delivery times are no deadlines, unless otherwise expressly agreed. In the event of late delivery, the client High-clean.com in default in writing. 10-2 the delivery periods are laid down in the expectation that there are no obstacles for High-clean.com to deliver the goods. 10-3 when ordered goods, after the expiry of the delivery period have decreased, not by the client that goods at his disposal for his risk and expense saved.
Transport. The shipment shall be made on the way as indicated by High-clean.com. Otherwise, the client to receive a shipment, including through quick-or quick ship, then the additional cost associated.
More-and less work. 12-1 work includes only what has been agreed in writing between the parties. 12-2 More-and less work for or during the execution of operations instructed orally or in writing, for accounting. 12-3 by High-clean.com costs find their cause without any fault on his part, which can be charged to the client.
Modification of the contract. 13-1 Changes in the original order, of any kind, written or oral made by or on behalf of the client, which cause higher costs than at the quote could be counted, the client will be charged. 13-2 by the client, after providing the required changes in command, still carrying them, should in good time and in writing by the client notified to High-clean.com. The changes verbally or by phone specified then the risk for the implementation of the changes for the client’s account. 13-3 changes may result, for the changes that the agreed delivery time is exceeded by High-clean.com outside its responsibility.
Cancel. 14-1 if the client cancels the command and/or the goods refuses to take off, he is obliged to the already purchased by High-clean.com materials and raw materials, whether or not worked or processed against the corresponding price, including wages and social security and to pay and he is towards High-clean.com held to a full reimbursement of the already performed. Client will likewise to High-clean.com due by way of compensation the amount of 1/3 of the agreed price. Client is furthermore obliged to indemnify against claims of High-clean.com as a result of the cancellation of the order and/or refusal of the goods. 14-2 without prejudice to the provisions in the previous paragraph of this article retains High-clean.com all rights to full compliance with the agreement and/or complete to claim damages.
Advertising. 15-1 principal shall immediately after the delivery of the goods this thoroughly inspect for defects and in the presence of them, High-clean.com immediately in writing. If the client is not within 8 days after the date of delivery High-clean.com points to defects that could be noted in thorough research, then the client shall be deemed delivered the condition in which it is purchased, to agree and will void any law on advertising. 15-2 High-clean.com should be given an opportunity to check complaints submitted. A written declaration by common agreement will be drawn up which should be signed by both parties. 15-3 If the advertising in the view of High-clean.com is correct, he will either a fair pay compensation up to a maximum of the invoice value of the delivered goods or the goods delivered free replaced after return in original condition.
Warranty. 16-1 During period of 2 years after delivery to the client in writing High-clean.com provides warranty for defects in materials and workmanship, which in normal use (exception: soap dispenser, warranty period 6 months). High-clean.com warranty does not apply if the errors are the result of improper use, from other causes than from defects in materials and workmanship or if High-clean.com after consultation with the client used material or used goods. 16-2 for all goods and materials that are not themselves manufactured High-clean.com granted he never guaranteed than by its supplier is given to him. Guarantee is only provided on delivered materials, but not wages or hours, these are charged. 16-3 for sold and delivered goods with factory or importers or wholesale warranty apply only by these vendors asked warranty provisions.
Lien. When High-clean.com property of the client, he is entitled to keep these goods among themselves for payment of all charges that he has spent in the execution of the command, unless the client has provided sufficient security for that cost. High-clean.com also has this right of retention on the basis of prior agreements from which the client still owes payments.
Liability. 18-1 High-clean.com is not liable for the costs, damages and interest that may arise as a direct or indirect result of: (a) force majeure, as further described in these terms; (b) acts or omissions of the client, his subordinates or other persons who by or on behalf of him to work; c. omissions of the client in the maintenance of the delivered goods; d. normal wear and tear to the delivered goods as a result of daily use; e. discoloration of the delivered goods as a result of the action of light; f. any other outdoor’s upcoming cause. 18-2 High-clean.com is only liable, as far as his insurance this covers, or up to a maximum of the invoice value, for damage to the work, material and equipment fittings, as well as to work and/or property of the customer and/or third parties, as far as caused by fault of High-or clean.com of them, which by High-to clean.com. 18-3 High-clean.com will in principle not held are ago company-and/or consequential damages to compensate a client depending on the nature of the debt.
Force majeure. 19-1 extraordinary circumstances, such as storm damage and other natural disasters, obstacle, obstruction by third parties in the transport in General, total or partial strikes, riots, war or war danger both to lande here as in the country of origin of the materials, exclusions, loss or damage of goods during transport to High-clean.com or the principal, not or not timely delivery of goods by suppliers of High-clean.com , ex-and import prohibitions, total or partial mobilization, obstructing measures by any Government, fire, failures and accidents in the company or in the means of transport of High-clean.com, or in the means of transport by third parties, the imposition of taxes or other government measures, which entail a change in the factual circumstances, provide for High-clean.com force majeure on, which made him exempt from his obligation to deliver without the client any right to compensation of any kind or by whatever name can do. 19-2 High-clean.com is in this or such cases entitled, this whole review in due course to the purchase agreement to cancel or to modify, suspend, respectively until the extraordinary circumstances have ceased to exist, in which the client is obliged to pay any product supplied.
Retention of title. 20-1 as long as High-clean.com no full payment on an agreement of the parties relating to the purchase/sale (including any damages, costs and interest) has received, the delivered goods, owned by High-clean.com. 20-2 High-clean.com has the right to recover the goods and, if the negligent the client liquidates his obligations, if he has obtained a suspension of payments, requests or is declared bankrupt or seizure of the goods. 20-3 all acts of disposal with respect to the sold and delivered goods, the principal banned, as long as he does not meet his payment obligations.
Default and dissolution. 21-1 if the client in any way default commits, he only will already in default without any notice is required. 21-2 without prejudice to the provisions of the civil code will High-clean.com in case of default have the right to suspend its obligation under the agreement, the agreement in whole or in part without judicial intervention if dissolved, this chooses. 21-3 The rights mentioned in paragraph 2 of this article has High-clean.com as well, if the client were to be declared bankrupt or his bankruptcy is requested, if he has applied for or has obtained a suspension of payments, its real estate have been seized, his company in liquidation come into force or by a third party or third parties or is retrieved , or if he intends to leave Netherlands establish their normal residence. In all these cases, all claims, that High-clean.com on the client, payable immediately.
Payment. 22-1, also those Payments in installments, shall be made within 14 days of the date on which the note, unless otherwise agreed in writing. 22-2 High-clean.com is entitled if the payment of the amount due has been received by him by the deadline, to the client an interest rate ad. 1.25% per month, calculated from the date on which the invoices. 22-3 High-clean.com is furthermore entitled, outside the principal and interest of the client to all costs, both judicial and extrajudicial, caused by the non-payment, including the cost of lawyer, Attorney, agent, bailiff and debt-collection agency. 22-4 the extrajudicial costs amount to 15% of the principal amount plus the interest, with a minimum of € 35.00. Also be the extrajudicial costs plus all costs for legal advice and assistance. From the mere fact that High-clean.com has secured the help of a third shows the size and the obligation to pay the extra-judicial costs.
Applicable law. On all by High-clean.com contracts and/or operations employed is exclusively governed by Dutch law; These agreements and/or actions are deemed to be closed in Netherlands, respectively.
Disputes. All disputes arising out of the agreements concluded between the parties, including the single recovery of the amount due, for the Civil Court of the seat of High-clean.com, if they wish, be brought as far as the civil court to legally authorized.
Complaints. We advise you to make complaints to us first by mailing to firstname.lastname@example.org. If this does not lead to a solution, it is possible to register your dispute for mediation through Foundation Quality. From 15 February 2016, it is also possible to file complaints for consumers in the EU to sign up via the ODR platform of the European Commission. This ODR platform can be found at ODR platform. When your complaint is still not elsewhere in treatment feel free to post your complaint to deposit via the platform of the European Union.
return. You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you will have 14 days to return your product. You will be credited with the full order amount including shipping costs. Only the costs of returning from home to the webshop are for your own account. Please refer to your carrier’s website for the exact costs. If you use your right of withdrawal, the product will be returned to High-clean.com with all accessories supplied and – if reasonably possible – in the original condition and packaging. To avail of this right you can contact us via email@example.com. We will then refund the order amount due within 14 days of the notification of your return if the product has already been received in good order. You can return the product to High-clean.com, Tweespan 41, 3897AG in Zeewolde quoting: “Return High-clean.com”.
If you return the product then we have 14 days to refund the purchase price. This term has since 13 June 2014 mandatory for all webshops. This 14 day period starts on the day that you have indicated to return your order, not the day we receive the product back in our warehouse. We can wait with refund until the product is actually received.